ORDERS SHIP WITHIN 72 HOURS.
All items are on hand & ready to ship. All orders are shipped within 72 hours of purchase. We require that the shipping & billing addresses match. This policy is in place to protect ourselves & card users from fraud charges.
Customers will be contacted VIA email with tracking information. If you input an incorrect address, we are not responsible after your order has already been shipped.
Lux Littles Co. isn’t responsible for any lost items. If your tracking information states that your package was delivered and you have not received it, you must take this up with the United States Postal Service. LUX LITTLES CO. does not hold responsibility for packages that state have been delivered or listed as untraceable. If items have not been received, they can be located by using the tracking number or contacting your local post office.
- Once your order is dropped off to USPS it is no longer our responsibility to track or locate your package. USPS Contact Number 1-800-275-8777
- If your order is returned to us due to incorrect address or missing information, you will be required to purchase the reship fee to have your package reshipped to you.